Key Account Manager

JD.com Inc.; Polska; On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive salary

Great locations

Supportive, people-first culture

Job summary

JD Poland sp. z o.o. is seeking a skilled logistics account manager based in the Town of Poland, New York. The role involves managing key accounts, developing strategies for expansion, and ensuring high customer satisfaction through tailored solutions.

The ideal candidate will have a Bachelor’s degree and a minimum of 3 years in logistics or freight forwarding sales. Benefits include a competitive salary and opportunities for professional growth in a supportive environment.

Qualifications

• Minimum 3 years of experience in logistics or freight forwarding sales.
• Proven track record in key account management.
• Strong communication, negotiation, and presentation skills.

Responsibilities

• Manage and grow key logistics accounts to achieve sales and revenue targets.
• Develop account strategies and identify opportunities for expansion.
• Serve as the main contact point for customers, ensuring satisfaction.

Skills

Account management

Customer relationship building

Communication skills

Negotiation skills

Presentation skills

Fluency in English

Proficiency in Mandarin

Education

Bachelor’s degree in Business, Logistics, or related field

Job description

Key Responsibilities

• Manage and grow key logistics accounts to achieve sales and revenue targets.
• Develop account strategies and identify opportunities for expansion and new business.
• Serve as the main contact point for customers, ensuring high satisfaction and service quality.
• Collaborate with operations and customer service teams to deliver tailored logistics solutions.
• Conduct market and competitor analysis to support account development plans.
• Prepare proposals, quotations, and presentations for clients.

Qualifications

• Bachelor’s degree in Business, Logistics, or related field.
• Minimum 3 years of experience in logistics or freight forwarding sales.
• Proven track record in key account management and customer relationship building.
• Strong communication, negotiation, and presentation skills.
• Fluent in English; proficiency in Mandarin is a plus.

Benefits

Competitive salary, great locations, and a supportive, people‑first culture. Opportunities to take on meaningful challenges, grow your skills, and make a real impact in a fast‑evolving industry.

EEO Statement

At JINGDONG Logistics, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.