Lockbox Operations Specialist I – Payments & Process Improvement

Labcorp; Graham (TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401(k)

Paid Time Off

Job summary

Labcorp is hiring for a Lockbox Operations Specialist I to support daily email workflows, payment processing and SLA oversight at the Graham, NC site. The role involves handling various payment types, training commitments, and contributing to Lean process improvements.

Ideal candidates will have a High School Diploma or GED and at least 1 year of relevant work experience, with preference for experience in lockbox operations. Standard Monday–Friday day shift with competitive benefits.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year or more work experience.

Responsibilities

• Read daily emails.
• Help maintain the SLA (Service Level Agreement).
• Respond to any incoming emails.
• Complete required training.
• Share best practices with the team.
• Continually supports the Lean Principles.
• Offers suggestions to supervisor/team lead to improve processes.
• Be able to differentiate between various types of payments from multiple companies.
• Sort and prep checks for deposit.
• Sort/ Process credit card payments.
• Maintain personal time and PLB in Workday.
• Update management on suggestions, feedback, and process improvements.

Education

High School Diploma or GED or equivalent

Job description

Labcorp is hiring for a Lockbox Operations Specialist I to support daily email workflows, payment processing and SLA oversight at the Graham, NC site. The role involves handling various payment types, training commitments, and contributing to Lean process improvements.

Ideal candidates will have a High School Diploma or GED and at least 1 year of relevant work experience, with preference for experience in lockbox operations. Standard Monday–Friday day shift with competitive benefits.