Lockbox Operations Specialist I (On-Site Graham NC)

Labcorp; Graham (TX); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision care

401(k)

Paid Time Off

Job summary

Labcorp is hiring for a Lockbox Operations Specialist I to support daily email workflows, payment processing and SLA oversight at the Graham, NC site. The role involves handling various payment types, training commitments, and contributing to Lean process improvements.

Ideal candidates will have a High School Diploma or GED and at least 1 year of relevant work experience, with preference for experience in lockbox operations. Standard Monday–Friday day shift with competitive benefits.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year or more work experience.

Responsibilities

• Read daily emails.
• Help maintain the SLA (Service Level Agreement).
• Respond to any incoming emails.
• Complete required training.
• Share best practices with the team.
• Continually supports the Lean Principles.
• Offers suggestions to supervisor/team lead to improve processes.
• Be able to differentiate between various types of payments from multiple companies.
• Sort and prep checks for deposit.
• Sort/ Process credit card payments.
• Maintain personal time and PLB in Workday.
• Update management on suggestions, feedback, and process improvements.

Education

High School Diploma or GED or equivalent

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives.

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorpis seeking a Lockbox Operations Specialist I to join our team at 1225 Jay Lane Graham, NC.

Work Schedule: Monday - Friday, 8:00am- 5:00pm EST Monday-Friday.

Job Responsibilities

• Read daily emails

• Help maintain the SLA (Service Level Agreement)

• Respond to any incoming emails

• Complete required training

• Share best practices with the team

• Continually supports the Lean Principles

• Offers suggestions to supervisor/team lead to improve processes

• Be able to differentiate between various types of payments from multiple companies

• Sort and prep checks for deposit

• Sort/ Process credit card payments

• Maintain personal time and PLB in Workday

• Update management on suggestions, feedback, and process improvements.

Minimum Qualifications

• High School Diploma or GED or equivalent

• 1 year or more work experience

Preferred Qualifications

• 2 years or more working with Lockbox operations

Additional Job Standards

• Understanding of lockbox processes

• Basic EOB/Insurance knowledge

• Understanding of basic accounting processes

• Ability to 10-key with efficiency and accuracy

Application Window Closes:8/28/2026

Pay Range:$ 17.75 - $21.00 per hour

All job offers will bebased on a candidate’s skills and prior relevant experience, applicabledegrees/certifications,as well as internal equity and market data.

Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan._Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan._Employees who are regularly scheduled toworka 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO. For more detailed information, please click here.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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