Lockbox Operations Specialist I (On-Site Graham NC)

Labcorp; Graham (NC); On-site; USD 24,452 - 28,929; Full time

Benefits offered by this job

Medical, Dental, Vision, Life insurance

401(k) plan

Paid Time Off (PTO)

Tuition Reimbursement

Employee Stock Purchase Plan

Job summary

Labcorp is seeking a Lockbox Operations Specialist I to join their team in Graham, NC. This role involves handling daily email communication, maintaining service levels, and processing payments efficiently.

The ideal candidate will hold a High School Diploma or GED and have at least one year of relevant work experience, with preferred knowledge in lockbox operations. Labcorp offers a competitive pay range of $17.75 - $21.00 per hour and comprehensive benefits for eligible employees.

Qualifications

• High School Diploma or GED or equivalent.
• 1 year or more work experience.
• 2 years or more working with Lockbox operations preferred.

Responsibilities

• Read daily emails and respond to incoming emails.
• Help maintain the SLA (Service Level Agreement).
• Sort and prep checks for deposit.

Skills

Lockbox operations understanding

Basic EOB/Insurance knowledge

Basic accounting processes

10-key proficiency

Education

High School Diploma or GED

Job description

Labcorp is a global leader in diagnostic testing and drug development solutions, helping healthcare providers, researchers, and patients make informed decisions that advance care. Join us in our mission to improve health and improve lives.

Labcorp is seeking a Lockbox Operations Specialist I to join our team at 1225 Jay Lane Graham, NC.

Work Schedule: Monday - Friday, 8:00am-5:00pm EST.

Job Responsibilities

• Read daily emails
• Help maintain the SLA (Service Level Agreement)
• Respond to any incoming emails
• Complete required training
• Share best practices with the team
• Continually supports the Lean Principles
• Offers suggestions to supervisor/team lead to improve processes
• Be able to differentiate between various types of payments from multiple companies
• Sort and prep checks for deposit
• Sort/ Process credit card payments
• Maintain personal time and PLB in Workday
• Update management on suggestions, feedback, and process improvements.

Minimum Qualifications

• High School Diploma or GED or equivalent
• 1 year or more work experience

Preferred Qualifications

• 2 years or more working with Lockbox operations

Additional Job Standards

• Understanding of lockbox processes
• Basic EOB/Insurance knowledge
• Understanding of basic accounting processes
• Ability to 10-key with efficiency and accuracy

Pay Range

$ 17.75 - $21.00 per hour

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.

Equal Opportunity Employer

Labcorp is proud to be an Equal Opportunity Employer. Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.

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