Lock Box Processor - Worcester, MA

Berkshire Bank Company; Worcester (MA); On-site; USD 28,000 - 44,000; Full time

Job summary

Berkshire Bank Company in Worcester, MA is seeking a detail-oriented Lockbox Operations Clerk to handle lockbox document processing, balance, scan, and capture information. You will enter and locate transaction errors and discrepancies while supporting daily bank operations.

Responsibilities include mail pickup, Positive Pay reviews, payroll item corrections, and PDF creation for ETI Drafts, with backup coverage during vacations. Banking experience preferred; HS diploma required.

Qualifications

• High school diploma or equivalent required.
• Experience in banking preferred.

Responsibilities

• Complete all processing for lockbox customers.
• Pick up mail as necessary from post office.
• Complete Positive Pay reviews.
• Complete Serial number search/corrections for Payroll customers.
• Make adjustments/returns for Payroll.
• Create PDFs for ETI Drafts.
• Process Bank by Mail - Teller Insight as needed for lending areas.
• Complete 386 Main St building mailroom functions.
• Scan work as required to FCM.
• Complete Mobile and ATM daily reviews to assist Image Processors.
• Processing of Canadian items for Lockbox, RDC and Commercial customers, and processing of all fees for every Canadian item processed.
• Backup Lockbox Manager for vacation coverage.
• Ensure compliance with banking laws, rules, regulations, and policies.

Skills

Organization

10-key

Attention to detail

Clerical skills

Education

High School Diploma or equivalent

Tools

None

Job description

Division: Bank Operations

Department: Deposit Operations

Reports to: Deposit Operations Manager

Status: Non-Exempt

Grade: 7

Salary Range: $20.50 - $32.12

Actual compensation within the pay range will be determined based on factors including, but not limited to, skills, prior relevant experience, and specific work location.

Location: Worcester, MA - 386 Main St.

Purpose/Objective

Primary operator for lockbox document processing equipment to group, balance, scan and capture required information. Enter and locate transaction errors and discrepancies.

Key Accountabilities

• Complete all processing for lockbox customers
• Pick up mail as necessary from post office
• Complete Positive Pay reviews
• Complete Serial number search/corrections for Payroll customers
• Make adjustments/returns for Payroll
• Create PDF's for ETI Drafts
• Process Bank by Mail - Teller Insight as necessary for lending areas
• Complete 386 Main St building mailroom functions
• Scan Work as required to FCM
• Complete Mobile and ATM daily reviews to assist Image Processors
• Processing of Canadian Items for Lockbox, RDC and Commercial customer, as well as processing of all fees for every Canadian item processed
• Backup Lockbox Manager for vacation coverage
• Ensures compliance with all banking laws, rules, regulations, and prescribed policies/practices/procedures necessary to reduce risk and uphold ethical standards related to and required by one's duties.

Education

• High School Diploma or equivalent

Experience

• Banking experience

Skills & Knowledge

• Strong organization skills.
• Good 10-key skills.
• Attention to detail.
• Good clerical and numerical skills.

Beacon Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. If you would like to contact us regarding the accessibility of our website, need assistance completing the application process, or would like to request alternative methods of applying, please contact us at [e-mail].