Lockbox Processing Specialist

Berkshire Bank Company; Worcester (MA); On-site; USD 28,000 - 44,000; Full time

Job summary

Berkshire Bank Company in Worcester, MA is seeking a detail-oriented Lockbox Operations Clerk to handle lockbox document processing, balance, scan, and capture information. You will enter and locate transaction errors and discrepancies while supporting daily bank operations.

Responsibilities include mail pickup, Positive Pay reviews, payroll item corrections, and PDF creation for ETI Drafts, with backup coverage during vacations. Banking experience preferred; HS diploma required.

Qualifications

• High school diploma or equivalent required.
• Experience in banking preferred.

Responsibilities

• Complete all processing for lockbox customers.
• Pick up mail as necessary from post office.
• Complete Positive Pay reviews.
• Complete Serial number search/corrections for Payroll customers.
• Make adjustments/returns for Payroll.
• Create PDFs for ETI Drafts.
• Process Bank by Mail - Teller Insight as needed for lending areas.
• Complete 386 Main St building mailroom functions.
• Scan work as required to FCM.
• Complete Mobile and ATM daily reviews to assist Image Processors.
• Processing of Canadian items for Lockbox, RDC and Commercial customers, and processing of all fees for every Canadian item processed.
• Backup Lockbox Manager for vacation coverage.
• Ensure compliance with banking laws, rules, regulations, and policies.

Skills

Organization

10-key

Attention to detail

Clerical skills

Education

High School Diploma or equivalent

Tools

None

Job description

Berkshire Bank Company in Worcester, MA is seeking a detail-oriented Lockbox Operations Clerk to handle lockbox document processing, balance, scan, and capture information. You will enter and locate transaction errors and discrepancies while supporting daily bank operations.

Responsibilities include mail pickup, Positive Pay reviews, payroll item corrections, and PDF creation for ETI Drafts, with backup coverage during vacations. Banking experience preferred; HS diploma required.