Local Operations Manager, Telecom Field Services

Uniti Group; Muncy, Northern (Lycoming County, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Health Savings Account

Life and AD&D

Educational assistance

Job summary

Uniti is seeking a Manager of Local Operations to lead field and technical teams responsible for residential and business installations and repairs across the United States. You will oversee CO/OSP activities, monitor progress, and ensure adherence to procedures while maintaining safety and regulatory standards.

The role requires strong people leadership, HR knowledge, and a customer-service mindset. A college degree and 5–7 years of professional experience with 2–3 years in supervision are

Qualifications

• College degree required; 5-7 years professional level experience; 2-3 years supervisory experience; safety-sensitive position.

Responsibilities

• Manage technicians in residential and business installation/repair, central office/network, and cable.
• Review technician work quarterly to ensure quality and adherence to procedures; initiate disciplinary actions as needed.
• Monitor central office (CO) and Outside Plant (OSP) jobs; inspect, schedule cut-overs, and handle after-hours issues.

Skills

People management

HR knowledge

Customer service mindset

PC skills

Communication skills

Adaptability

Education

College Degree

Job description

Uniti is seeking a Manager of Local Operations to lead field and technical teams responsible for residential and business installations and repairs across the United States. You will oversee CO/OSP activities, monitor progress, and ensure adherence to procedures while maintaining safety and regulatory standards.

The role requires strong people leadership, HR knowledge, and a customer-service mindset. A college degree and 5–7 years of professional experience with 2–3 years in supervision are