Field Operations Manager – Telecom & Installations

Uniti Group Inc.; Lewisburg (Union County); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401K Plan

Health & Flexible Savings Account

Life and AD&D, Spousal Life, ChildLife

Educational Assistance Plan

Job summary

Uniti Group Inc. is seeking a Manager of Local Operations to oversee technicians delivering installation, repair, and network maintenance across the United States. You will lead teams, monitor quality, and ensure procedures are followed to foster long-term customer relationships.

The role emphasizes safety, OSHA records, and effective coordination with planners for timely job completion. Requires a college degree and 5–7 years of professional experience, including 2–3 years of supervision.

Qualifications

• College degree and 5-7 years professional level experience with 2-3 years supervisory experience; or 9+ years related technical and/or telephony experience.
• Safety sensitive position and adherence to safety policies.
• Ability to manage people and HR related responsibilities.
• Strong customer service mindset and focus on productivity.

Responsibilities

• Manage technicians in installation, repair, CO/OSP, and supervise quality checks quarterly.
• Analyze trouble patterns and reduce issues while monitoring central office routines.
• Coordinate job cut-over, after-hours issues, and scheduling with planners.
• Ensure safety training, OSHA records, and DOT driver documentation.
• Monitor expenses, inventory, and facility/vehicle maintenance.

Skills

Motivate employees

HR knowledge

Customer service mentality

Telephone operations

PC skills

Communication skills

Adapt to changing technology

Relationship building

Leadership

Education

College degree

Job description

Uniti Group Inc. is seeking a Manager of Local Operations to oversee technicians delivering installation, repair, and network maintenance across the United States. You will lead teams, monitor quality, and ensure procedures are followed to foster long-term customer relationships.

The role emphasizes safety, OSHA records, and effective coordination with planners for timely job completion. Requires a college degree and 5–7 years of professional experience, including 2–3 years of supervision.