Field Operations Leader – Telecom Network & Tech Teams

CS Contract Solutions, LLC; Durham (NC); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base pay

Comprehensive health, dental, and vision package

401(k)

Ongoing training and development

Opportunities for career growth

Job summary

A telecommunications firm is seeking a Field Operations Manager responsible for overseeing technicians and ensuring quality communication services in North Carolina and Tennessee. The ideal candidate has over 2 years of experience in a telecom technical environment, excels in team management and customer service, and is capable of negotiating deadlines. The role offers competitive pay and opportunities for growth in a supportive work environment.

Qualifications

• 2+ years managing teams in a telecom technical environment.
• 2+ years in installation, maintenance, and repair of telecom services.
• Experience with legacy systems and communications software.

Responsibilities

• Manage daily operations of telecom network services and technicians.
• Serve as the point of contact between contractors and clients.
• Focus on training and development of team members.

Skills

Team management

Telecommunications knowledge

Customer focus

Time management

Negotiation skills

Tools

Excel

Job description

A telecommunications firm is seeking a Field Operations Manager responsible for overseeing technicians and ensuring quality communication services in North Carolina and Tennessee. The ideal candidate has over 2 years of experience in a telecom technical environment, excels in team management and customer service, and is capable of negotiating deadlines. The role offers competitive pay and opportunities for growth in a supportive work environment.