Lobby Houseperson | State College Toftrees Golf Resort

State College Toftrees Resort; State College (Centre County); Vor Ort; USD 28.000 - 36.000; Vollzeit

Zusammenfassung

State College Toftrees Resort is seeking a hotel housekeeping associate to clean public areas, assist guests, and uphold our established standards of cleanliness. You will report maintenance issues and respond to guest requests, ensuring privacy and security throughout your shift.

Responsibilities include flexible scheduling (weekends/holidays), handling guest complaints with courtesy, and following safety procedures.

Qualifikationen

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Aufgaben

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Kenntnisse

Bilingual English/Spanish

Jobbeschreibung

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.