Floor Houseperson | State College Toftrees Golf Resort

The Field Burger & Tap; State College (Centre County); Hybrid; USD 23,000 - 32,000; Full time

Job summary

The Field Burger & Tap in State College, PA seeks a hotel public areas attendant to keep lobbies and guest spaces spotless and inviting.

You will handle guest requests, report maintenance, and follow safety rules; bilingual English/Spanish a plus. One year of cleaning experience is preferred, with a focus on maintaining cleanliness and guest satisfaction in a fast-paced setting.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Guest communication

Chemical handling

Bilingual English/Spanish

Customer service

Attention to detail

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.