Floor Houseperson | State College Toftrees Golf Resort

Shaner Group; State College (Centre County); On-site; USD 26,000 - 36,000; Full time

Job summary

Shaner Group is seeking a hotel housekeeping associate to clean public spaces and support guest comfort on a flexible schedule, including weekends and holidays. You will uphold franchise cleanliness standards and report maintenance issues promptly.

You will maintain confidentiality and security of guest rooms while handling guest requests and ensuring safety procedures are followed. Experience appreciated; bilingual a plus, English/Spanish helpful.

Qualifications

• Minimum one year of cleaning experience.
• Ability to communicate with guests, management and co-workers clearly.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public spaces according to franchise and hotel standards.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure confidentiality and security of all guest rooms.
• Observes all house and safety rules, housekeeping procedures, and security procedures.

Skills

Guest communication

Flexibility

Bilingual English/Spanish

Cleaning standards

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.