Lobby Houseperson | State College Toftrees Golf Resort

Shaner Group; State College (Centre County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible schedule

Job summary

Shaner Hotels in State College, PA is seeking a Public Areas Attendant to clean and maintain all hotel public spaces to the brand’s standards. You will contribute to a welcoming environment for guests and ensure spaces are spotless and well-maintained.

The role requires flexibility to work weekends, holidays, and varied shifts, with a focus on safety and efficiency. Prior cleaning experience is preferred and a positive, guest-focused approach is essential.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsibilities

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.

Skills

Guest service

Bilingual English/Spanish

Tools

Chemical handling knowledge

Job description

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.