Lobby & Guest Experience Coordinator

McCownGordon Construction, LLC; Kansas City (MO); On-site; USD 34,000 - 42,000; Full time

Job summary

McCownGordon Construction, LLC is seeking a friendly, professional receptionist to manage the lobby, greet visitors, answer calls, handle mail, and support office operations in Kansas City. You will help create a welcoming environment and organize supplies, with flexibility to assist beyond core hours in urgent situations.

This role emphasizes strong communication, courtesy, and teamwork within a busy construction office, ensuring visitors have a positive first impression and staff can focus on

Qualifications

• 1+ years experience in a receptionist or customer service-related position.
• 1+ years experience on First Impressions Team.

Responsibilities

• Greet and direct all visitors, including vendors, clients, and job candidates.
• Answer incoming calls and transfer to the appropriate party.
• Manage mail, packages, and USPS logistics.
• Maintain lobby and supplies, ordering as needed.
• Escort visitors and provide refreshments as appropriate.
• Support office administrative tasks and special projects.

Skills

Customer service

Receptionist experience

First Impressions

Job description

McCownGordon Construction, LLC is seeking a friendly, professional receptionist to manage the lobby, greet visitors, answer calls, handle mail, and support office operations in Kansas City. You will help create a welcoming environment and organize supplies, with flexibility to assist beyond core hours in urgent situations.

This role emphasizes strong communication, courtesy, and teamwork within a busy construction office, ensuring visitors have a positive first impression and staff can focus on