Guest Experience & Office Coordinator

Metcalf & Company LLC; Dothan (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

Metcalf Management Company PC is seeking a dependable, professional Receptionist to be the primary contact for our office, greeting visitors and coordinating front-office activities. The role requires organization, proactivity, and tech-savviness to support daily operations across departments.

The ideal candidate communicates well, handles confidential information, and maintains a welcoming, efficient reception area.

Qualifications

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Professional and courteous telephone manner.
• Strong organizational skills and attention to detail.
• Ability to manage multiple responsibilities and interruptions effectively.
• Basic computer proficiency.
• Ability and willingness to learn new software and technology.
• Dependable attendance and punctuality.
• Ability to handle confidential information with discretion.
• Positive, helpful, and team-oriented attitude.
• Preferred: Microsoft Outlook, Word, Excel, Teams, 365 familiarity.
• Experience in receptionist/administrative roles is a plus.
• Experience with scheduling, document management, or data entry is a bonus.

Responsibilities

• Greet visitors, clients, vendors, employees, and other guests professionally.
• Maintain a welcoming, organized reception area.
• Direct visitors to appropriate personnel.
• Notify team members when visitors or appointments arrive.
• Coordinate visitor access and front-office activities.
• Answer calls promptly and route to the correct person/department.
• Take accurate messages and assist callers with general questions.
• Provide general administrative support to management and team members.
• Assist with scheduling appointments and meetings; coordinate conference room usage.
• Manage mail, deliveries, and office supplies; support vendors as needed.
• Maintain confidentiality of company, employee, and customer information.
• Support company events and onboarding of new employees.

Skills

Verbal & written communication

Professional telephone manner

Organizational skills

Multitasking

Confidentiality

Team-oriented attitude

Dependable attendance

Education

High school diploma or equivalent

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Microsoft 365

Job description

Metcalf Management Company PC is seeking a dependable, professional Receptionist to be the primary contact for our office, greeting visitors and coordinating front-office activities. The role requires organization, proactivity, and tech-savviness to support daily operations across departments.

The ideal candidate communicates well, handles confidential information, and maintains a welcoming, efficient reception area.