Lobby Attendant/Shuttle Driver

Ultipro; Broomfield (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Early pay / Earned wage access

Health, dental, vision benefits

401(k) matching

Hotel discounts

Job summary

Join SPIRE Hospitality LLC as a Housekeeping Associate at Residence Inn/Fairfield Inn Boulder Broomfield/Interlocken in Broomfield, CO. Deliver exceptional guest service while keeping corridors, foyers, and public areas clean and welcoming.

A friendly, professional demeanor and safe shuttle service contribute to a memorable stay. Requires a high school diploma or equivalent and a valid driver's license; experience in hospitality and customer service is preferred.

Qualifications

• One year prior driver, hospitality and housekeeping experience preferred.
• One year of experience working in customer service or a guest-facing role required.
• Valid driver's license with acceptable driving record required.

Responsibilities

• Provide exceptional service to guests and promptly address requests.
• Maintain high standards of cleanliness in public areas of the hotel.
• Assist with safety during emergencies and provide shuttle service as needed.
• Know hotel facilities and local area to guide guests.
• Assist guests with loading, unloading, and storing luggage.
• Address and resolve guest concerns with attentive service recovery.
• Hourly wage range: $17 - $18 an hour.

Skills

Customer service

Driver's license

Hospitality experience

Education

High school diploma or equivalent

Job description

Residence Inn/Fairfield Inn | Broomfield, CO
Broomfield, CO 80021, USA

Description

Settle into your routine at Residence Inn/Fairfield Inn Boulder Broomfield/Interlocken, offering a spacious lobby with plenty of cozy seating, an intimate library on the second floor and our in-house movie room ideal for movie nights and big games. Located in the Broomfield 36 corridor, we are near Interlocken Business Park, University of Colorado and walking distance from Flatiron Crossing Mall.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

Join our Housekeeping team and play a key role in creating an exceptional guest experience. In this position, you will deliver outstanding service while maintaining the hotel’s pristine appearance, ensuring guest corridors, foyers, stairwells, and public vending areas are consistently clean and welcoming. You will also engage with guests in a friendly, professional manner while providing safe and reliable shuttle service, contributing to a seamless and memorable stay.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining public areas of the hotel
• Offer clear assistance and guidance to ensure the safety of guests and team members during fire or other emergency situations
• Provide safe, reliable, and professional shuttle service as needed, ensuring timely transportation and a positive guest experience.
• Possess comprehensive knowledge of hotel facilities and the surrounding area
• Assist guests with loading, unloading, and storing luggage
• Address and resolve guest concerns with attentive service recovery
• Hourly wage range: $17 - $18 an hour

Physical Demands:

• Grasp, lift, carry, and move packages, boxes, and luggage up to 75 lbs. continuously throughout the shift
• Ability to stand and walk continuously throughout the shift
• Sufficient manual dexterity in hands to load and unload luggage
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances at the hotel

Qualifications:

• Education:
  • High school diploma or its equivalent
  • Valid driver's license with acceptable driving record required
• Experience:
  • One year prior driver, hospitality and housekeeping experience preferred
  • One year of experience working in customers service or a guest-facing role required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.