Lobby Attendant/Shuttle Driver

Spire Hospitality LLC; Broomfield (CO); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

Medical, dental, vision

Hotel discounts

401K match

Paid time off

Job summary

Spire Hospitality LLC is seeking a Housekeeping team member at our Boulder location to maintain the hotel’s pristine appearance and provide exceptional guest service. You will also provide safe shuttle transport, assist guests with luggage, and engage with guests professionally to ensure a memorable stay.

The role emphasizes cleanliness of public areas, safe operations during emergencies, and strong knowledge of local facilities. Previous hospitality or customer service experience is preferred.

Qualifications

• High school diploma or its equivalent.
• Valid driver's license with acceptable driving record required.
• One year prior driver, hospitality and housekeeping experience preferred.
• One year of experience working in customer service or guest-facing role required.

Responsibilities

• Provide exceptional service to guests by promptly addressing requests with engagement and thoughtfulness.
• Maintain public areas of the hotel to the highest cleanliness standards.
• Assist guests with loading, unloading, and storing luggage.
• Provide safe, reliable shuttle service as needed and ensure timely transportation.
• Respond to guest concerns with attentive service recovery.
• Know hotel facilities and surrounding area to assist guests.

Skills

Customer service

Hospitality

Safety awareness

Communication

Education

High school diploma

Valid driver’s license

Job description

Settle into your routine at Residence Inn/Fairfield Inn Boulder Broomfield/Interlocken, offering a spacious lobby with plenty of cozy seating, an intimate library on the second floor and our in-house movie room ideal for movie nights and big games. Located in the Broomfield 36 corridor, we are near Interlocken Business Park, University of Colorado and walking distance from Flatiron Crossing Mall.

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre‑paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long‑term disability, paid time off, wellness programs, wonderful hotel discounts and much more.

Join our Housekeeping team and play a key role in creating an exceptional guest experience. In this position, you will deliver outstanding service while maintaining the hotel’s pristine appearance, ensuring guest corridors, foyers, stairwells, and public vending areas are consistently clean and welcoming. You will also engage with guests in a friendly, professional manner while providing safe and reliable shuttle service, contributing to a seamless and memorable stay.

Essential Job Functions:

• Provide exceptional service to our guests by promptly addressing their requests with genuine engagement and thoughtfulness, ensuring their complete satisfaction
• Uphold the highest standards of cleanliness by meticulously maintaining public areas of the hotel
• Offer clear assistance and guidance to ensure the safety of guests and team members during fire or other emergency situations
• Provide safe, reliable, and professional shuttle service as needed, ensuring timely transportation and a positive guest experience.
• Possess comprehensive knowledge of hotel facilities and the surrounding area
• Assist guests with loading, unloading, and storing luggage
• Address and resolve guest concerns with attentive service recovery
• Hourly wage range: $17 - $18 an hour

Physical Demands:

• Grasp, lift, carry, and move packages, boxes, and luggage up to 75 lbs. continuously throughout the shift
• Ability to stand and walk continuously throughout the shift
• Sufficient manual dexterity in hands to load and unload luggage
• Perform tasks requiring bending, stooping, kneeling, and walking significant distances at the hotel

Qualifications:

• Education:
  • High school diploma or its equivalent
  • Valid driver's license with acceptable driving record required
• Experience:
  • One year prior driver, hospitality and housekeeping experience preferred
  • One year of experience working in customers service or a guest-facing role required

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)