Loaner Rental Experience Specialist

pagjobs; Round Rock (TX); On-site; USD 28,000 - 36,000; Full time

Job summary

Round Rock Toyota is seeking a knowledgeable Loaner Rental Agent to deliver outstanding customer experiences. You will check out and return loaner vehicles, maintain fleet readiness, and assist customers with courtesy rentals in a fast-paced environment.

We value reliability, strong communication, and teamwork. The role includes documentation of vehicle maintenance and coordination with service teams to ensure vehicle readiness for customers.

Qualifications

• High School Diploma or equivalent; six months or more of related experience and/or training; or equivalent combination of education and experience.
• Associates degree or equivalent; one or more years of related experience and/or training are preferred.

Responsibilities

• Greet customers in a professional and friendly manner and assist with loaner vehicle requests.
• Ensure loaner vehicles are checked out and returned according to company policies.
• Document any required maintenance for returned vehicles and coordinate with service.
• Maintain inventory to satisfy customer requests and support fleet management.

Skills

Customer service

Team player

Communication

Fleet management software

Mathematical ability

Driving both auto & manual

Detail oriented

Reliability

Education

High School Diploma or equivalent

Associates degree (preferred)

Tools

Fleet management software

Job description

Round Rock Toyota is seeking a knowledgeable Loaner Rental Agent to deliver outstanding customer experiences. You will check out and return loaner vehicles, maintain fleet readiness, and assist customers with courtesy rentals in a fast-paced environment.

We value reliability, strong communication, and teamwork. The role includes documentation of vehicle maintenance and coordination with service teams to ensure vehicle readiness for customers.