Loaner Rental Experience Specialist

pagjobs

Round Rock (TX)

On-site

USD 28,000 - 36,000

Full time

14 days+
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Job summary

Round Rock Toyota is seeking a knowledgeable Loaner Rental Agent to deliver outstanding customer experiences. You will check out and return loaner vehicles, maintain fleet readiness, and assist customers with courtesy rentals in a fast-paced environment.

We value reliability, strong communication, and teamwork. The role includes documentation of vehicle maintenance and coordination with service teams to ensure vehicle readiness for customers.

Qualifications

  • High School Diploma or equivalent; six months or more of related experience and/or training; or equivalent combination of education and experience.
  • Associates degree or equivalent; one or more years of related experience and/or training are preferred.

Responsibilities

  • Greet customers in a professional and friendly manner and assist with loaner vehicle requests.
  • Ensure loaner vehicles are checked out and returned according to company policies.
  • Document any required maintenance for returned vehicles and coordinate with service.
  • Maintain inventory to satisfy customer requests and support fleet management.

Skills

Customer service
Team player
Communication
Fleet management software
Mathematical ability
Driving both auto & manual
Detail oriented
Reliability

Education

High School Diploma or equivalent
Associates degree (preferred)

Tools

Fleet management software

Job description

Round Rock Toyota is seeking a knowledgeable Loaner Rental Agent to deliver outstanding customer experiences. You will check out and return loaner vehicles, maintain fleet readiness, and assist customers with courtesy rentals in a fast-paced environment.

We value reliability, strong communication, and teamwork. The role includes documentation of vehicle maintenance and coordination with service teams to ensure vehicle readiness for customers.

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