Loan Specialist & Client Services

Austin Bank; Longview (TX); On-site; USD 38,000 - 52,000; Full time

Job summary

Austin Bank in Longview, TX seeks a customer-focused professional to handle loan processing, client interviews, and daily branch duties. The role emphasizes strong customer service, confidentiality, and compliance with financial regulations.

You will support loan closings, greet customers, answer inquiries, and help maintain branch operations with professionalism. Ideal candidates may have 1–3 years of related experience, a high school diploma, and a willingness to learn and adhere to bank

Qualifications

• High school diploma; 1-3 years related experience or equivalent.
• Equal Opportunity Employer; Know Your Rights notice review per Department of Labor.

Responsibilities

• Greet customers and provide superior service.
• Process loans and interview prospective customers for loans.
• Attend loan closings and answer calls or route to appropriate person.
• Greet visitors and direct to appropriate personnel.
• Schedule appointments and handle correspondence and mail.
• Assist in coordinating departmental activities and maintain files.
• Cross-train in other areas to provide assistance as needed.

Skills

Computer skills

Customer service

Education

High school diploma, 1-3 years related experience or equivalent

Job description

Austin Bank in Longview, TX seeks a customer-focused professional to handle loan processing, client interviews, and daily branch duties. The role emphasizes strong customer service, confidentiality, and compliance with financial regulations.

You will support loan closings, greet customers, answer inquiries, and help maintain branch operations with professionalism. Ideal candidates may have 1–3 years of related experience, a high school diploma, and a willingness to learn and adhere to bank