Relationship Manager – Banking & Loans Growth

Austin Bank; Willis, Northern (TX, KY); Hybrid; USD 65,000 - 95,000; Full time

Job summary

Austin Bank is seeking a banking professional in Willis, Texas, to support loan origination and customer service. You will assess borrower information, ensure compliance with BSA and CIP, and help maintain loan portfolios with accuracy and confidentiality.

The role emphasizes strong customer service, teamwork, and ongoing professional growth within a community-focused bank environment.

Qualifications

• Regulatory compliance knowledge (BSA, CIP) applicable to loan functions.
• Strong customer service and relationship-building abilities.
• Ability to work in a team and meet department objectives.
• Commitment to professional communication and confidentiality.
• Willingness to pursue ongoing training and development.

Responsibilities

• Greet customers and provide superior service.
• Interview applicants and collect required loan information.
• Analyze financial status and credit for loan feasibility.
• Assist with loan approvals within policy limits or escalate as needed.
• Develop business through calls, networking with title companies and real estate offices.
• Process loan data entries and prepare monthly reports.

Skills

Customer Service

Computer Skills

Education

Bachelor's or better

Job description

Austin Bank is seeking a banking professional in Willis, Texas, to support loan origination and customer service. You will assess borrower information, ensure compliance with BSA and CIP, and help maintain loan portfolios with accuracy and confidentiality.

The role emphasizes strong customer service, teamwork, and ongoing professional growth within a community-focused bank environment.