Loan Solutions Advisor - Growth & Impact

OneMain Financial Group; High Shoals (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing

401(k) matching

Employee stock purchase

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in North Carolina to listen to customer needs and provide access to financing. You will work on-site, supporting customers through the loan lifecycle and collaborating with multiple departments via phone, email, chat, and in-house systems.

The role emphasizes competitive compensation with incentives and opportunities for professional development, with potential paths to Branch Manager and District Manager roles.

Qualifications

• High School Diploma or GED is required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through empathy and results.
• Engage customers throughout the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections while adhering to laws and regulations.
• Interact across channels (phone, email, chat) using in-house systems.
• Educate customers on optional insurance products and loan terms.

Skills

Sales

Customer service

Empathy

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in North Carolina to listen to customer needs and provide access to financing. You will work on-site, supporting customers through the loan lifecycle and collaborating with multiple departments via phone, email, chat, and in-house systems.

The role emphasizes competitive compensation with incentives and opportunities for professional development, with potential paths to Branch Manager and District Manager roles.