Loan Solutions Advisor: Growth & Rewards

OneMain Financial Group; Ranlo (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and dental insurance

401(k) with company match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Sick leave per policy

Paid holidays

Job summary

OneMain Financial Group in Ranlo, NC is seeking a Loan Sales Specialist to engage customers, understand needs, and provide responsible financing options. You will work on-site during standard hours with some extended hours as needed, contributing to branch goals and customer satisfaction.

Ideal candidates bring strong customer service or sales experience, a High School diploma or GED, and the ability to communicate in Spanish.

Qualifications

• High School Diploma or GED required.
• Preferred: experience in sales, collections or customer service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands with timely, efficient service.
• Exceed customer expectations through empathy and results aligned to goals.
• Develop connections and engage customers throughout the loan process and lifecycle.
• Manage loan life cycle including collections while complying with laws and regulations.
• Engage with customers via phone, email, chat and our in-house systems.
• Demonstrate drive to achieve and maintain goal orientation.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group in Ranlo, NC is seeking a Loan Sales Specialist to engage customers, understand needs, and provide responsible financing options. You will work on-site during standard hours with some extended hours as needed, contributing to branch goals and customer satisfaction.

Ideal candidates bring strong customer service or sales experience, a High School diploma or GED, and the ability to communicate in Spanish.