Loan Solutions Specialist: Fast, Friendly Financing

Jobtome; North Carolina; On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off (15 days)

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in North Carolina to empower customers by listening to their needs and guiding them through financing options. You will manage the loan lifecycle, engage customers across channels, and work toward branch goals in a fast-paced, supportive environment.

We offer health/dental/vision, 401(k) with match, stock purchase plan, tuition reimbursement, PTO, holidays, and volunteer time.

Qualifications

• High School Diploma or GED is required.
• Experience in Sales, Collections or Customer Service is preferred.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic role demands to ensure timely, efficient service.
• Exceed customer expectations by delivering results aligned with branch goals.
• Engage customers throughout the loan process and life cycle with tailored solutions.
• Manage loan lifecycle, including collections activities, while ensuring regulatory compliance.
• Interact with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve goals and educate customers on loan options.
• Educate customers about optional insurance products and loan terms.

Skills

Sales

Customer service

Multitasking

Communication

Empathy

Regulatory compliance

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial is seeking a Loan Sales Specialist in North Carolina to empower customers by listening to their needs and guiding them through financing options. You will manage the loan lifecycle, engage customers across channels, and work toward branch goals in a fast-paced, supportive environment.

We offer health/dental/vision, 401(k) with match, stock purchase plan, tuition reimbursement, PTO, holidays, and volunteer time.