Loan Solutions Specialist

OneMain Financial Group; Annville (Lebanon County); In loco; USD 36.000 - 52.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health insurance

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Descrizione del lavoro

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast financing and guide them through the loan life cycle in a customer-focused environment. You will listen to needs, present tailored solutions, and work toward branch goals in a competitive setting.

The role is on-site with standard hours Monday–Friday, occasional extended hours, and a strong emphasis on professional development.

Competenze

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Mansioni

• Multitask and adapt to the role's dynamic demands, ensuring timely service.
• Exceed customer expectations through empathy and encouragement, meeting branch goals.
• Develop connections and engage customers throughout the loan process with tailoredsolutions.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Engage customers and other departments through multiple channels (phone, email, chat, in-house systems).
• Demonstrate drive and goal orientation to achieve targets.
• Educate customers on optional insurance products and loan terms.

Conoscenze

Sales

Collections

Customer Service

Bilingual - Spanish

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast financing and guide them through the loan life cycle in a customer-focused environment. You will listen to needs, present tailored solutions, and work toward branch goals in a competitive setting.

The role is on-site with standard hours Monday–Friday, occasional extended hours, and a strong emphasis on professional development.