Loan Solutions Consultant

OneMain Financial Group; Iron Station (NC); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Paid volunteer time

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You will build connections, guide customers through loan processes, and contribute to branch goals in a dynamic team.

The role offers on-site work in North Carolina, competitive compensation with incentives, and robust training for career advancement within OneMain’s nationwide network.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask and adapt to the dynamic demands of the role, providing timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement to achieve branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments via phone, email, chat, and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans and terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist to help customers access friendly, fast, affordable financing for life’s expenses. You will build connections, guide customers through loan processes, and contribute to branch goals in a dynamic team.

The role offers on-site work in North Carolina, competitive compensation with incentives, and robust training for career advancement within OneMain’s nationwide network.