Loan Solutions Specialist: Growth, Impact, Rewards

OneMain Financial Group; Mechanicsburg (Cumberland County); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking Loan Sales Specialists to empower customers with access to financing for life’s expenses. You will thrive in a competitive environment where hard work drives success and professional development opportunities are strong.

The role involves developing customer relationships, guiding loan processes from start to finish, and delivering tailored financing solutions while ensuring compliance and ethical service.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy, and encouragement, achieving branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle with tailored solutions.
• Manage the loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and explain loan terms and options.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking Loan Sales Specialists to empower customers with access to financing for life’s expenses. You will thrive in a competitive environment where hard work drives success and professional development opportunities are strong.

The role involves developing customer relationships, guiding loan processes from start to finish, and delivering tailored financing solutions while ensuring compliance and ethical service.