Loan Solutions Specialist — Growth & Impact

OneMain Financial; Warsaw (IN); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee stock plan

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs in an on-site role. The position emphasizes listening to customer needs, presenting tailored loan options, and guiding borrowers through the lifecycle from application to payoff.

A supportive team environment and opportunities for advancement are highlighted by the employer. Responsibilities include multitasking across channels, driving branch goals, and maintaining compliance while delivering

Qualifications

• Sales experience or customer service background is preferred.
• Bilingual Spanish is a plus for serving a diverse customer base.
• Strong communication and interpersonal skills are essential.

Responsibilities

• Multitask and adapt to dynamic demands, ensuring timely service.
• Exceed customer expectations with ease, empathy and encouragement to meet goals.
• Develop new connections and maintain relationships throughout loan lifecycle with tailored solutions.
• Manage loan lifecycle, including collections, while staying compliant with laws.
• Engage customers and departments via phone, email, chat and internal systems.
• Demonstrate drive to succeed and maintain a goal-oriented attitude.
• Explain optional insurance products clearly so customers understand loans and options.

Skills

Sales experience

Customer service

Bilingual Spanish

Communication

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs in an on-site role. The position emphasizes listening to customer needs, presenting tailored loan options, and guiding borrowers through the lifecycle from application to payoff.

A supportive team environment and opportunities for advancement are highlighted by the employer. Responsibilities include multitasking across channels, driving branch goals, and maintaining compliance while delivering