Loan Solutions Specialist — Growth, Rewards & Impact

OneMain Financial; Harvey (LA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is hiring a Loan Sales Specialist to help customers access financing and navigate loan options with empathy and efficiency.

The role involves explaining loan terms, managing the loan lifecycle, and collaborating across channels to meet branch goals while complying with regulations. On-site position in Harvey, LA with opportunities for development and advancement within the company.

Qualifications

• High School Diploma or GED required.
• Preference for experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask to deliver timely, efficient service.
• Meet customer expectations through empathy and results.
• Engage customers throughout the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws.
• Communicate with customers via phone, email, chat and in-house systems.
• Demonstrate drive, goal orientation, and achievement focus.
• Educate customers on insurance options and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist to help customers access financing and navigate loan options with empathy and efficiency.

The role involves explaining loan terms, managing the loan lifecycle, and collaborating across channels to meet branch goals while complying with regulations. On-site position in Harvey, LA with opportunities for development and advancement within the company.