Loan Solutions Specialist | Growth & Benefits

OneMain Financial; Omaha (NE); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health and wellbeing coverage

401(k) matching

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain Financial seeks a Loan Sales Specialist to help customers secure financing for life's expenses. You will listen to needs, present tailored loan options, and support clients through the loan life cycle in a fast-paced, on-site environment.

The role offers opportunities for professional growth, competitive pay with incentives, and comprehensive benefits including health coverage, 401(k) matching, tuition reimbursement, and paid time off.

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Spanish language

Education

High School Diploma or GED

Job description

OneMain Financial seeks a Loan Sales Specialist to help customers secure financing for life's expenses. You will listen to needs, present tailored loan options, and support clients through the loan life cycle in a fast-paced, on-site environment.

The role offers opportunities for professional growth, competitive pay with incentives, and comprehensive benefits including health coverage, 401(k) matching, tuition reimbursement, and paid time off.