Loan Solutions Specialist – Growth & Impact

OneMain Financial; Mason City (IA); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Mason City, IA, is seeking a Loan Sales Specialist to provide friendly, fast, and affordable financing options. The role emphasizes listening to customer needs, driving branch goals, and delivering a positive lending experience.

On-site position with a Monday–Friday schedule and possible extended hours, including Saturdays. Benefits include comprehensive health options, 401(k) with company match, stock purchase plan, tuition reimbursement, and generous PTO.

Qualifications

• High School Diploma or GED is required.

Responsibilities

• Effectively multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations through empathy and encourage results aligned with individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and lifecycle, presenting tailored solutions.
• Manage the lifecycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products, ensuring understanding of loans, terms and options.

Education

High School Diploma or GED

Job description

OneMain Financial in Mason City, IA, is seeking a Loan Sales Specialist to provide friendly, fast, and affordable financing options. The role emphasizes listening to customer needs, driving branch goals, and delivering a positive lending experience.

On-site position with a Monday–Friday schedule and possible extended hours, including Saturdays. Benefits include comprehensive health options, 401(k) with company match, stock purchase plan, tuition reimbursement, and generous PTO.