Loan Solutions Specialist

Mariner Finance; Temecula (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Mariner Finance in Temecula, CA seeks a customer-focused sales associate to provide exceptional service and present loan solutions. Responsibilities include processing applications, analyzing credit, handling delinquencies, and meeting branch goals.

The role requires at least one year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills. A base salary is offered with a competitive incentive plan and comprehensive benefits.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation required.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs.
• Ability to complete essential duties/functions in a timely, accurate manner.
• Demonstrated problem-solving skills and interpersonal skills in demanding situations.
• Must obtain applicable, required licenses to sell insurance products offered to customers by the branch.
• Must perform work at the assigned branch location unless in an emergency as determined by the company.

Responsibilities

• Provide exceptional customer service by solving problems and presenting loan solutions.
• Process credit loan applications and analyze financial information.
• Proactively contact customers with past due balances to offer solutions.
• Meet or exceed sales/branch goals.
• Learn relevant consumer laws to ensure compliant actions.
• Maintain a cash drawer and deliver daily deposits as required.
• May perform additional functions based on market demand and staffing.

Skills

Customer service

Sales

Communication skills

Microsoft Office

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance in Temecula, CA seeks a customer-focused sales associate to provide exceptional service and present loan solutions. Responsibilities include processing applications, analyzing credit, handling delinquencies, and meeting branch goals.

The role requires at least one year in customer service or sales, a high school diploma, reliable transportation, and strong communication skills. A base salary is offered with a competitive incentive plan and comprehensive benefits.