Loan Solutions Sales Advisor

Mariner-Finance; Henderson (NC); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Benefits package

Job summary

Mariner Finance is seeking a customer service oriented associate at our Henderson, NC branch to provide exceptional service and loan solutions. You will process applications, analyze credit info, and help customers manage accounts while meeting sales goals.

We offer a generous benefits package and a base+incentive compensation structure, with a typical schedule per posted hours. Prior experience in finance or retail is a plus, and bilingual Spanish/English is a plus.

Qualifications

• Minimum of one year of experience in a customer service or sales position.
• High school diploma or equivalent.
• Reliable transportation.
• Excellent written and verbal communication skills.
• Working knowledge of Microsoft Office or similar programs with the ability to learn financial services programs.
• Must obtain applicable licenses to sell insurance products offered to customers by the branch.
• Must perform work at the assigned branch location.

Responsibilities

• Provide exceptional customer service by proactively solving problems, presenting loan solutions based on customer needs, and enthusiastically presenting all available sales products.
• Process credit loan applications. Analyze credit & financial information for current and potential customers.
• Proactively contact customers with past due balances to offer possible solutions and resolve delinquency.
• Meet or exceed expected individual and branch goals related to the sale of company products and services.
• Learn Federal, State, and Local Consumer laws to ensure compliant actions.
• Maintain a cash drawer, including processing payments and delivering daily deposits to specified financial institutions.
• May perform additional functions depending on market demand and branch staffing.

Skills

Customer service

Sales experience

Communication skills

Microsoft Office

Problem solving

Branch work at assigned location

Bilingual (Spanish/English)

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Mariner Finance is seeking a customer service oriented associate at our Henderson, NC branch to provide exceptional service and loan solutions. You will process applications, analyze credit info, and help customers manage accounts while meeting sales goals.

We offer a generous benefits package and a base+incentive compensation structure, with a typical schedule per posted hours. Prior experience in finance or retail is a plus, and bilingual Spanish/English is a plus.