Loan Solutions Consultant

Jobtome; Blue Diamond (KY); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Kentucky is seeking a Loan Sales Specialist to empower customers by offering access to financing options and guiding them through loan processes. The role emphasizes empathy, accuracy, and meeting branch goals in a fast-paced environment.

You will engage customers across channels, explain loan terms, and contribute to a supportive team culture with opportunities for advancement.

Qualifications

• Experience in sales, collections or customer service environments.
• Ability to engage customers and present tailored loan solutions.
• Bilingual Spanish skills are preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations with empathy and guidance to achieve branch goals.
• Develop and maintain customer connections, presenting loan options based on needs.
• Manage loan lifecycles, including collections, while complying with applicable laws.
• Engage with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and maintain a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Collections experience

Customer service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Kentucky is seeking a Loan Sales Specialist to empower customers by offering access to financing options and guiding them through loan processes. The role emphasizes empathy, accuracy, and meeting branch goals in a fast-paced environment.

You will engage customers across channels, explain loan terms, and contribute to a supportive team culture with opportunities for advancement.