Loan Solutions Advisor

OneMain Financial Group; Annville (KY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial Group is seeking a Loan Sales Specialist in Kentucky to help customers access friendly, fast, affordable financing. You will listen to needs, present tailored loan solutions, and support customers through the life cycle.

You'll work on-site, Monday to Friday with occasional extended hours, earn an annual salary plus incentives, and access training and advancement opportunities in a supportive environment.

Qualifications

• High School Diploma or GED required.
• Sales, collections or customer service experience preferred.
• Bilingual Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely, efficient service.
• Exceed customer expectations through empathy and encouragement to meet branch goals.
• Develop connections and engage customers through the loan process and lifecycle with tailored solutions.
• Manage loan lifecycle including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate a passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Customer service

Sales

Communication

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial Group is seeking a Loan Sales Specialist in Kentucky to help customers access friendly, fast, affordable financing. You will listen to needs, present tailored loan solutions, and support customers through the life cycle.

You'll work on-site, Monday to Friday with occasional extended hours, earn an annual salary plus incentives, and access training and advancement opportunities in a supportive environment.