Dynamic Loan Sales & Solutions Specialist

Jobtome; Valley Station (KY); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health and wellbeing options (medical,

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing options. This on-site role in Kentucky focuses on delivering friendly, fast service while meeting branch goals and earning incentives.

The position includes growth opportunities within a supportive team environment. The role requires strong communication, the ability to manage multiple tasks, and a dedication to customer satisfaction.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual - Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Customer service

Bilingual Spanish

Collections

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing options. This on-site role in Kentucky focuses on delivering friendly, fast service while meeting branch goals and earning incentives.

The position includes growth opportunities within a supportive team environment. The role requires strong communication, the ability to manage multiple tasks, and a dedication to customer satisfaction.