Loan Solutions Consultant

Jobtome; Iron Station (NC); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 401(k) match

Employee Stock Purchase Plan (ESPP)

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Job summary

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs, guiding them through the loan process and offering tailored solutions. The role emphasizes responsive service, empathy, and a proactive approach to meeting branch targets.

The position entails on-site work, competitive compensation with incentives, and opportunities for development toward leadership roles within a nationwide branch network. Training and benefits support career growth and well-being.

Qualifications

• High School Diploma or GED required.
• Experience in Sales, Collections or Customer Service preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to deliver timely service.
• Exceed customer expectations through ease, empathy and encouragement.
• Develop connections and engage customers throughout the loan process to present tailored solutions.
• Manage loan lifecycle, including collections while complying with laws.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and work toward branch goals.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to assist customers with financing needs, guiding them through the loan process and offering tailored solutions. The role emphasizes responsive service, empathy, and a proactive approach to meeting branch targets.

The position entails on-site work, competitive compensation with incentives, and opportunities for development toward leadership roles within a nationwide branch network. Training and benefits support career growth and well-being.