Loan Solutions Consultant

Jobtome; Clearwater (FL); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing options. The role rewards hard work with competitive pay, incentives, and career growth opportunities in a dynamic, supportive environment.

The position emphasizes assisting customers throughout the loan lifecycle, educating on loan terms and optional insurance, and collaborating with multiple channels including phone, email, chat, and in-house systems.

Qualifications

• High School Diploma or GED required.
• Spanish bilingual preferred.
• Experience in Sales, Collections or Customer Service preferred.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options

Skills

Sales

Customer service

Bilingual

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by understanding their needs and offering accessible financing options. The role rewards hard work with competitive pay, incentives, and career growth opportunities in a dynamic, supportive environment.

The position emphasizes assisting customers throughout the loan lifecycle, educating on loan terms and optional insurance, and collaborating with multiple channels including phone, email, chat, and in-house systems.