Loan Solutions Advisor - Fast, Empathetic Financing

OneMain Financial

Reynoldsburg (OH)

On-site

USD 25,000 - 30,000

Full time

6 days ago

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Benefits offered by this job

Health benefits

401(k) match

Stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Reynoldsburg, OH to listen to customer needs and provide access to friendly, fast financing for life’s expenses. The role emphasizes delivering solutions aligned with branch goals and engaging customers across multiple channels.

On-site (Mon-Fri with occasional extended hours), the position offers competitive pay and a comprehensive benefits package, including health and wellbeing options, 401(k) matching, tuition reimbursement, and

Qualifications

High School Diploma or GED required.
Preferred: experience in Sales, Collections or Customer Service.
Bilingual Spanish proficiency is preferred.

Responsibilities

Multitask and adapt to dynamic role demands with timely, efficient service.
Exceed customer expectations through empathy and goal-oriented results for branch goals.
Develop connections and engage customers throughout the loan process with tailored solutions.
Manage loan lifecycle, including collections, while complying with laws and regulations.
Engage customers and other departments via phone, email, chat and in-house systems.
Educate customers on optional insurance products and loan terms.