Loan Solutions Advisor

OneMain Financial; Columbus (IN); On-site; USD 42,000 - 75,000; Full time

Benefits offered by this job

Health benefits

401(k) matching

Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in Columbus, IN seeks a Loan Sales Specialist to listen to customer needs and present affordable financing options. You will work on-site, multitask across channels, and guide customers through the loan lifecycle to deliver timely results.

The role offers competitive pay plus incentives, with opportunities for professional development, a robust benefits package, and ongoing training. Prior sales or customer service experience and Spanish bilingual ability are a plus.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Multitask and adapt to dynamic demands of the role to deliver timely service.
• Exceed customer expectations with ease, empathy and encouragement to achieve branch goals.
• Engage customers throughout the loan process, presenting tailored solutions based on needs.
• Manage loan lifecycles, including collections activities while complying with applicable laws.
• Communicate with customers and departments through multiple channels (phone, email, chat, in-house systems).

Skills

Sales

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Columbus, IN seeks a Loan Sales Specialist to listen to customer needs and present affordable financing options. You will work on-site, multitask across channels, and guide customers through the loan lifecycle to deliver timely results.

The role offers competitive pay plus incentives, with opportunities for professional development, a robust benefits package, and ongoing training. Prior sales or customer service experience and Spanish bilingual ability are a plus.