Loan Solutions Advisor

OneMain Financial; Tarboro (NC); Ibrido; USD 40.000 - 60.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Descrizione del lavoro

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing for life’s expenses. The role thrives in a competitive environment that rewards hard work and dedication with professional development and advancement opportunities.

You will manage loan processes, engage customers across multiple channels, and work towards branch goals with on-site hours Monday–Friday and some extended hours as needed.

Competenze

• High School Diploma or GED required.
• Preferred: Sales/Collections/Customer Service experience; bilingual Spanish.

Mansioni

• Multitask and adapt to the dynamic demands to deliver timely, efficient service.
• Exceed customer expectations with ease, empathy and encouragement to meet individual and branch goals.
• Develop new connections and maintain relationships by engaging customers through the loan process and life cycle.
• Manage the life cycle of loans, including collections activities while complying with laws and regulations.
• Engage with customers and other departments via phone, email, chat and our in-house systems.
• Demonstrate passion for achievement and a goal-oriented mindset.
• Educate customers on optional insurance products and explain loan terms clearly.

Conoscenze

Sales experience

Customer service

Bilingual Spanish

Formazione

High School Diploma or GED

Descrizione del lavoro

OneMain Financial is seeking a Loan Sales Specialist to listen to customer needs and offer friendly, fast financing for life’s expenses. The role thrives in a competitive environment that rewards hard work and dedication with professional development and advancement opportunities.

You will manage loan processes, engage customers across multiple channels, and work towards branch goals with on-site hours Monday–Friday and some extended hours as needed.