Loan Solutions Advisor

OneMain Financial; Noblesville (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast financing while guiding them through the loan process. The role emphasizes listening to needs, delivering efficient service, and supporting branch goals in a dynamic environment.

On-site in Noblesville, IN, the position offers career development, incentives, and a path to leadership roles such as Branch Manager. Strong customer service experience is valued, with bilingual Spanish a plus.

Qualifications

• High School Diploma or GED required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Effectively multitask and adapt to dynamic demands, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain relationships by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat, and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales

Collections

Customer Service

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast financing while guiding them through the loan process. The role emphasizes listening to needs, delivering efficient service, and supporting branch goals in a dynamic environment.

On-site in Noblesville, IN, the position offers career development, incentives, and a path to leadership roles such as Branch Manager. Strong customer service experience is valued, with bilingual Spanish a plus.