Dynamic Loan Solutions Specialist

OneMain Financial; Canton (OH); On-site; USD 48,712,000 - 54,443,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is hiring a Loan Sales Specialist in Canton, OH. The role centers on listening to customer needs and offering access to friendly, fast financing for life’s expenses.

The team thrives in a competitive atmosphere with rewards for hard work and dedication. You will provide empathy-driven service, present tailored loan solutions, and manage loan lifecycles across channels while ensuring compliance.

Qualifications

• High school diploma or GED required.
• Sales, collections, or customer service experience preferred.

Responsibilities

• Multitask and adapt to dynamic demands to ensure timely service.
• Exceed customer expectations through empathy and encouragement to achieve goals.
• Develop connections with customers throughout the loan process and lifecycle.
• Manage the loan lifecycle, including collections, while complying with laws.
• Engage with customers through phone, email, chat, and internal systems.
• Demonstrate drive to succeed and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is hiring a Loan Sales Specialist in Canton, OH. The role centers on listening to customer needs and offering access to friendly, fast financing for life’s expenses.

The team thrives in a competitive atmosphere with rewards for hard work and dedication. You will provide empathy-driven service, present tailored loan solutions, and manage loan lifecycles across channels while ensuring compliance.