Loan Solutions Advisor

OneMain Financial; San Diego (CA); On-site; USD 42,000 - 70,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% 401(k) matching

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial in San Diego, CA seeks a Loan Sales Specialist to support customers with financing options and guide them through the loan lifecycle. You will engage clients across channels, tailor solutions, and contribute to branch goals while maintaining compliance and a strong customer focus.

The role emphasizes relationship-building, sales activity, and delivering clear explanations of loan terms and optional insurance products within a supportive environment.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Willingness to work Monday–Friday with some extended hours and possible Saturdays.

Responsibilities

• Multitask and adapt to dynamic role demands, ensuring timely service.
• Exceed customer expectations through empathy and guidance to meet branch goals.
• Develop new connections and maintain relationships through the loan process with tailored solutions.
• Manage loan lifecycle, including collections, while complying with laws and regulations.
• Engage with customers and teams via phone, email, chat and in-house systems.
• Demonstrate drive to achieve and stay goal oriented.
• Inform customers about optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Communication skills

Education

High School Diploma or GED

Job description

OneMain Financial in San Diego, CA seeks a Loan Sales Specialist to support customers with financing options and guide them through the loan lifecycle. You will engage clients across channels, tailor solutions, and contribute to branch goals while maintaining compliance and a strong customer focus.

The role emphasizes relationship-building, sales activity, and delivering clear explanations of loan terms and optional insurance products within a supportive environment.