Loan Solutions Advisor

Jobtome; Polebridge (MT); On-site; USD 52,000 - 74,000; Full time

Benefits offered by this job

Health insurance

401(k) enrollment with match

Employee Stock Purchase Plan (10% off)

Tuition reimbursement

Paid time off (15 days/year)

Paid sick leave (varies by location)

Paid holidays (11 days/year)

Volunteer time off (3 days/year)

Job summary

OneMain Financial is seeking a Loan Sales Specialist to listen to customers, assess financing needs, and present tailored loan solutions. You will operate in a competitive environment that rewards both individual effort and team success, with opportunities for advancement into leadership roles.

The role emphasizes customer care across phone, email, chat, and in-branch interactions, with a focus on compliance, timely service, and achieving branch goals.

Qualifications

• High School Diploma or GED is required.
• Preferred: sales, collections or customer service experience.
• Bilingual in Spanish is a plus.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to listen to customers, assess financing needs, and present tailored loan solutions. You will operate in a competitive environment that rewards both individual effort and team success, with opportunities for advancement into leadership roles.

The role emphasizes customer care across phone, email, chat, and in-branch interactions, with a focus on compliance, timely service, and achieving branch goals.