Loan Solutions Advisor

myhrhome; Hanover (York County); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health benefits

401(k) match

Stock purchase program

Tuition reimbursement

Paid time off

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to support customers through the loan process with empathy and efficiency. This on-site role in Hanover emphasizes delivering tailored financing solutions while maintaining compliance and teamwork.

The position offers competitive compensation with incentives, growth opportunities into leadership roles, and a comprehensive benefits package. Schedule is Mon-Fri with occasional extended hours, including Saturdays.

Qualifications

• High School Diploma or GED is required.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual Spanish is a plus.

Responsibilities

• Multitask effectively and adapt to dynamic role demands, ensuring timely service.
• Exceed customer expectations through empathy and encouragement, helping achieve branch goals.
• Develop new connections and nurture existing ones during the loan process with tailored solutions.
• Manage the loan life cycle, including collections, while complying with laws and regulations.
• Engage customers and other teams via phone, email, chat, and in-house systems.
• Demonstrate achievement orientation and internal drive to succeed.
• Clearly educate customers on optional insurance products and loan terms.

Skills

Customer Service

Sales

Collections

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is seeking a Loan Sales Specialist to support customers through the loan process with empathy and efficiency. This on-site role in Hanover emphasizes delivering tailored financing solutions while maintaining compliance and teamwork.

The position offers competitive compensation with incentives, growth opportunities into leadership roles, and a comprehensive benefits package. Schedule is Mon-Fri with occasional extended hours, including Saturdays.