Loan Solutions Advisor

OneMain Financial; Louisville (KY); Hybrid; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes working in a competitive environment with opportunities for professional development and advancement.

The position involves educating customers, managing loan life cycles, and collaborating across channels to meet branch goals. On-site schedule with potential extended hours.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.

Responsibilities

• Multitask and adapt to dynamic demands while delivering timely, efficient service.
• Exceed customer expectations with empathy and drive, contributing to branch goals.
• Develop connections and stay in touch with customers throughout the loan process to tailor solutions.
• Manage the loan life cycle, including collections activities, while complying with laws and regulations.
• Engage with customers and departments via phone, email, chat, and internal systems.
• Demonstrate drive, achievement focus, and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Sales experience

Customer service experience

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access friendly, fast, and affordable financing for life’s expenses. The role emphasizes working in a competitive environment with opportunities for professional development and advancement.

The position involves educating customers, managing loan life cycles, and collaborating across channels to meet branch goals. On-site schedule with potential extended hours.