Loan Servicing Support Specialist

Axos Bank; Las Vegas (NV); Vor Ort; USD 23.000 - 26.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Paid Sick Leave

Vacation

Holidays

HSA/FSA

401(k) Match

529 Savings Plan

Mortgage Loan Program

Account access

Self-Directed Trading

Zusammenfassung

Axos Bank in Las Vegas is seeking a Loan Servicing Customer Service Specialist to handle inbound calls and chats, research and resolve customer issues, and manage loan-related cases. This role requires strong communication and accuracy in a regulated banking environment.

Employees enjoy benefits such as medical coverage, paid time off, retirement plans with employer matching, and access to an Axos Bank account with trading tools. E-Verify is part of the hiring process.

Qualifikationen

• HS Diploma
• Minimum 1+ years of customer service experience
• Banking or call center experience highly preferred

Aufgaben

• Receive inbound customer calls and chats.
• Research and resolve customer issues.
• Manage and resolve customer cases related to loan issues.
• Meet critical regulatory and company deadlines.

Kenntnisse

Customer service

Call center experience

Banking knowledge

Ausbildung

HS Diploma

Jobbeschreibung

Axos Bank in Las Vegas is seeking a Loan Servicing Customer Service Specialist to handle inbound calls and chats, research and resolve customer issues, and manage loan-related cases. This role requires strong communication and accuracy in a regulated banking environment.

Employees enjoy benefits such as medical coverage, paid time off, retirement plans with employer matching, and access to an Axos Bank account with trading tools. E-Verify is part of the hiring process.