Commercial Loan Servicing Specialist II

Axos Bank; San Diego (CA); On-site; USD 34,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental/Vision Insurance

Paid Sick Leave

Vacation & Holidays

HSA/FSA benefits

401(k) with Employer Match

Mortgage Loan Program

Axos Bank account with trading access

Job summary

Axos Bank is seeking a Commercial Loan Servicing support specialist in San Diego, CA. In this role you will handle day-to-day processing in the loan servicing function, including boarding loans, processing payments, reconciliations, escrow disbursements, and loan document handling, working within the Technology & Operations group to enable business growth.

Qualified candidates have a Bachelor's degree (preferred), 1+ year of loan servicing experience, strong customer service and communication

Qualifications

• Bachelor's degree preferred.
• 1+ year's experience in loan servicing.
• Strong customer service and operations acumen.
• Effective and professional written and verbal communication skills.
• Ability to multi-task/prioritize work effectively.
• MS Office.
• Strong attention to detail.

Responsibilities

• Process loan modifications in the core system.
• Initiate invoice processing through Oracle for the business unit.
• Review financial documents and loan agreements.
• Complete daily/monthly clearing account general ledger reconciliations.
• Process loan advances and Draws for supported lending groups.
• Process loan payments.
• Boarding loans into Core Systems.
• Escrow disbursements.
• Loan reconciliations and rate adjustments, ensure accuracy in the core system.
• Board and track loan insurance.
• Loan document storage and recall.
• Prepare loan payoff requests and subsequent processing.
• Other priorities as needed within Commercial Lending Operations.

Skills

Customer service

Operations

Communication

Multi-tasking

Detail-oriented

Education

Bachelor's degree preferred

Tools

MS Office

Job description

Axos Bank Target Range: $25.00/hr. - $30.76/hr. Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education. Eligible for an Annual Discretionary Cash Bonus Target: 12.5% Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5% These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.

About This Job

Within the Commercial Loan Servicing department, you will provide day-to-day processing support to commercial loan servicing. Technology & Operations is a group formed around business support and assisting our business units in opportunities and efficiencies. Building processes around the necessary controls for enabling business growth, aligning business objectives with IT Governance and Risk and allocating resources effectively to execute on the Axos Vision.

Responsibilities:

• Process loan modifications in the core system
• Initiate invoice processing through Oracle for the business unit
• Review financial documents and loan agreements
• Complete daily/monthly clearing account general ledger reconciliations
• Process loan advances and Draws for supported lending groups
• Process loan payments
• Boarding loans into Core Systems
• Escrow disbursements
• Loan reconciliations and rate adjustments, ensure accuracy in the core system
• Board and track loan insurance
• Loan document storage and recall
• Prepare loan payoff requests and subsequent processing
• Other priorities as needed within Commercial Lending Operations

Qualifications:

• Bachelor's degree preferred
• 1+ year's experience in loan servicing
• Strong customer service and operations acumen
• Effective and professional written and verbal communication skills
• Ability to multi-task/prioritize work effectively
• MS Office
• Strong attention to detail

Axos Employee Benefits May Include:

• Medical, Dental, Vision, and Life Insurance
• Paid Sick Leave, 3 weeks’ Vacation, and Holidays (about 11 a year)
• HSA or FSA account and other voluntary benefits
• 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
• Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading

About Axos

Born digital-first, Axos delivers financial tools and services that allow individuals, small businesses, and companies to access and manage their money how, when, and where they want. We’re a diverse team of dynamic, insightful, and independent innovators who are excited to provide technology-driven solutions that offer unbeatable value to our customers. Axos Financial is our holding company and is publicly traded on the New York Stock Exchange under the symbol "AX" (NYSE: AX). Learn more about working at Axos

Pre-Employment Background Check and Drug Test:

All offers are contingent upon the candidate successfully passing a credit check, criminal background check, and pre-employment drug screening, which includes screening for marijuana. Axos Bank is a federally regulated banking institution. At the federal level, marijuana is an illegal schedule 1 drug; therefore, we will not employ any person who tests positive for marijuana, regardless of state legalization.

Equal Employment Opportunity:

Axos is an Equal Opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, religious creed, color, sex (including pregnancy, breast feeding and related medical conditions), gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship status, military and veteran status, marital status, age, protected medical condition, genetic information, physical disability, mental disability, or any other protected status in accordance with all applicable federal, state, and local laws.

Job Functions and Work Environment:

While performing the duties of this position, the employee is required to sit for extended periods of time. Manual dexterity and coordination are required while operating standard office equipment such as computer keyboard and mouse, calculator, telephone, copiers, etc. The work environment characteristics described here are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

E-Verify and Right to Work Notices

Axos participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States. The E-Verify program is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. IER Right to Work Poster (English/Spanish) E-Verify Participation Poster (English/Spanish)

We’re a team of relentless innovators that are challenging the status quo through smart, pro-consumer financial products and services. We got our start in 2000, as an online bank – when the idea of banking online was almost unthinkable. Since then, we’ve evolved to add commercial banking, commercial lending, investment, clearing, and fiduciary services to our toolbox. As modern life continues to present new challenges for clients, we step up and find creative ways to solve them.