Loan Servicing Customer Support - Commission Eligible

Axos Business Center; Las Vegas (NV); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and Life

Paid Time Off & Holidays

401(k) Employer Match

529 Savings Plan

Free Axos Bank Account

Job summary

Axos Bank in Las Vegas, NV is hiring for a Loan Servicing Customer Service representative. This role handles inbound calls and chats, researches and resolves loan issues, and ensures deadlines are met.

The position pays $17.00 to $19.00 per hour, is commission eligible, and requires a HS Diploma with 1+ years of customer service experience (banking or call center preferred). Axos offers benefits including medical, dental, vision, life insurance, paid time off, 401(k) with employer match, and a

Qualifications

• HS Diploma required.
• Minimum 1+ years of customer service experience.
• Banking or call center experience highly preferred.

Responsibilities

• Receive inbound customer calls and chats.
• Research and resolve customer issues.
• Manage and resolve customer cases related to loan issues.
• Meet critical regulatory and company deadlines.

Education

HS Diploma

Job description

Axos Bank in Las Vegas, NV is hiring for a Loan Servicing Customer Service representative. This role handles inbound calls and chats, researches and resolves loan issues, and ensures deadlines are met.

The position pays $17.00 to $19.00 per hour, is commission eligible, and requires a HS Diploma with 1+ years of customer service experience (banking or call center preferred). Axos offers benefits including medical, dental, vision, life insurance, paid time off, 401(k) with employer match, and a