Loan Servicing Specialist — Grow Relationships & Impact

Cooperative Credit Union Association; Chicopee (MA); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Flexible Spending Accounts

401(k) with employer match

Student Loan Repayment Program

Tuition assistance

Job summary

Polish National Credit Union is hiring for a Loan Servicing Specialist to support secondary market loan servicing, file documentation, and daily member transactions. The role emphasizes accuracy, timely processing, and adherence to federal and state regulations.

The position offers competitive hourly pay with full-time benefits, a supportive team environment, and opportunities for professional growth within the credit union.

Qualifications

• One year of loan servicing/support experience.
• Strong attention to detail and organizational skills.
• Excellent written and verbal communication skills.

Responsibilities

• Maintain and support loan servicing processes, including escrow taxes and insurance.
• Process daily transactions and member service requests.
• Assist with loan file setup, post-closing reviews, and system maintenance.

Skills

Loan servicing

MS Office

COCC Insight

Attention to detail

Organizational skills

Time management

Problem-solving

Written communication

Verbal communication

Self-starter

Tools

COCC Insight

MS Office

Job description

Polish National Credit Union is hiring for a Loan Servicing Specialist to support secondary market loan servicing, file documentation, and daily member transactions. The role emphasizes accuracy, timely processing, and adherence to federal and state regulations.

The position offers competitive hourly pay with full-time benefits, a supportive team environment, and opportunities for professional growth within the credit union.